José Lux Warranty Policy

At José Lux, we take pride in being a handcrafted fashion manufacturer in Italy, delivering premium leather products with exceptional quality. To ensure customer satisfaction, we offer warranty, repair, and replacement services for products purchased on joselux.com.

Our warranty covers genuine leather products, including repairs for surface damage and stitching issues on wallets. If your product encounters any defects during use, we will provide free repairs or replacements within one year from the date of purchase.

Please note that the warranty does not cover damages caused by improper use, natural wear and tear, or exposure to chemicals. If you experience any issues, please contact our support team for detailed guidance on the warranty process.

José Lux is committed to providing a luxury shopping experience and dedicated after-sales service for our valued customers.

Contact: support@joselux.com