Shipping Policy

Our José Lux workshop is located at 47 Lê Đức Thọ, Ward 6, Go Vap District, Ho Chi Minh City, Vietnam. Typically, orders take 3-4 days to craft based on the designs available on our website to ensure that your jewelry is brand new and carefully packaged before being shipped to you. Since our warehouse is based in Asia, shipping times are as follows:

USA, Canada, Australia, UK: approximately 10-15 days.

European countries (Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican): approximately 12-15 days.

Asian countries (Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cyprus, Georgia, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Myanmar, Nepal, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Syria, Tajikistan, Thailand, Timor-Leste, Turkmenistan, UAE, Uzbekistan, Yemen): approximately 7-12 days.

Other countries: approximately 10-20 days.

Please note that delivery times may vary depending on customs processing and external factors.

For further assistance, please contact us at support@joselux.com