Shipping Policy
Our handcrafted leather workshop, José Lux, is based in Italy at 13884 Sala Biellese BI, Italy. However, all orders ship from our warehouse at 3340 Kearney Street, Denver, Colorado, USA 80207. This means your products are crafted in Italy and shipped conveniently from within the United States.
Orders are typically processed within 1-2 days, and delivery within the U.S. takes approximately 3-5 business days. At José Lux, we only ship within the United States.
We proudly offer a product warranty, allowing customers to send items for warranty service within the U.S. with no additional customs fees or taxes.
For further assistance, please contact us at support@joselux.com.